Whether you’re moving into a new apartment, planning a road trip, or transporting equipment for an event, renting a van can be a smart and flexible solution. For first-time renters, though, the process can feel a bit overwhelming. From choosing the right size to understanding insurance options, there’s more to van rental than just picking up the keys.
This guide will walk you through what to expect when renting a van for the first time, so you can make the most of your experience and avoid any surprises.
1. Choosing the Right Type of Van
The first step in the process is selecting the right van for your needs. Rental companies typically offer a range of options:
- Cargo vans: Ideal for moving boxes, furniture, or small appliances.
- Passenger vans: Great for group travel, seating anywhere from 7 to 15 people.
- Sprinter vans: Larger than cargo vans and perfect for commercial or long-distance use.
- Minivans: A good option for family travel with added cargo space.
When exploring vans for rent, consider what you’re transporting, how far you’re driving, and how many passengers you’ll need to accommodate.
2. Booking the Van in Advance
Just like rental cars, vans are in high demand during weekends, holidays, and peak moving seasons. To ensure availability and the best rates, book your van well in advance. Online reservations are convenient and usually allow you to choose extras like moving blankets, dollies, or GPS navigation systems.
Make sure to:
- Double-check pickup and drop-off times
- Confirm location hours and availability
- Understand the cancellation policy in case your plans change
3. Understanding Driver Requirements
Most rental companies have specific rules for who can drive their vehicles:
- You typically need to be at least 21 years old, though some locations require drivers to be 25+
- A valid driver’s license is mandatory
- A credit or debit card is often required for deposit and payment
- Some companies may ask for proof of insurance or offer their own temporary coverage
If more than one person plans to drive, be sure to list all drivers during the booking process to stay compliant with insurance policies.
4. Reviewing Rental Insurance Options
Rental companies usually offer optional insurance packages that include:
- Collision Damage Waiver (CDW): Covers damage to the van in the event of an accident
- Liability Insurance: Protects you if you cause injury or damage to others
- Personal Accident Insurance: Covers medical expenses for the driver and passengers
If you already have auto insurance or use a credit card that offers rental coverage, check your policy beforehand—you may be able to decline the extra coverage and save money.
5. Inspecting the Van Before Driving Off
Before leaving the lot, conduct a thorough walk-around of the van. Take note of:
- Scratches, dents, or existing damage
- Tire condition and fuel level
- Working lights, signals, and wipers
- Cleanliness of the interior and cargo space
It’s smart to take photos or a short video of the vehicle’s condition for your records. Make sure everything is documented on the rental agreement before you drive away.
6. Driving and Parking Tips
Driving a van—especially a larger one—can feel different than driving a car. Here are a few tips:
- Adjust your mirrors and familiarize yourself with blind spots
- Practice turning and reversing slowly until you feel confident
- Watch overhead clearances in parking garages, drive-thrus, and underpasses
- Avoid tailgating, as vans need more time to stop
- Park in wide, open spots whenever possible to avoid dings and scrapes
If you’re new to driving larger vehicles, take it slow and allow yourself extra time for your journey.
7. Fuel and Mileage Policies
Most rental vans come with a full tank of gas and are expected to be returned the same way. Be sure to:
- Check whether the van takes regular or diesel fuel
- Save your fuel receipt in case you need to show proof
- Understand mileage limits—some rentals offer unlimited miles, while others charge per mile
Returning the van with insufficient fuel or exceeding the mileage cap can lead to unexpected charges.
8. Returning the Van
When your trip or project is complete, return the van to the designated location during business hours (if possible). The company will inspect the vehicle for cleanliness and damage. If everything checks out, your deposit will be returned, and your rental will be complete.
Some companies offer after-hours return boxes for keys, but always confirm this option when you pick up the vehicle.
Renting a van for the first time doesn’t have to be stressful. With a little preparation, you can enjoy a smooth experience that’s both practical and cost-effective. Whether you’re relocating, hauling supplies, or embarking on an adventure, choosing the right vans for rent can make all the difference in getting the job done comfortably and efficiently.
